Caroline Delgado is a professional with extensive experience in customer success and product development. Currently serving as a Senior Product Business Developer at Buk since May 2021, Caroline aligns product strategy with organizational goals and provides insights to Product Managers. Previous roles at Buk include Customer Success Consultant, Specialist, and Analyst, focusing on client requirements and performance reporting. Prior to Buk, Caroline held positions at Entel as Director Integral de Servicio al Cliente and Executive of Customer Service, managing corporate client needs and enhancing internal methodologies. Early career experiences include business consulting for entrepreneurs at Instituto 3IE and a client service internship at Transbank. Caroline holds a degree in Commercial Engineering from Universidad Tecnica Federico Santa Maria and is pursuing a Master's degree at Universitat de Barcelona, along with diplomas in Strategy and Customer Service Management from Pontificia Universidad Católica de Chile.
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