Mazin AliKarar currently holds the position of IT Operations Management and IT Service Management at Buna, where responsibilities include overseeing daily IT operations and streamlining ITSM processes according to ITIL principles. Prior experience includes serving as ServiceNow Practice Lead at AMF, focusing on project implementation, and as Senior ServiceNow Technical Consultant at Quintica, where Mazin contributed significantly to Arabic-speaking clients through requirement gathering and technological presentations. Mazin's background also includes work as a ServiceNow Developer/Administrator at Dubai Silicon Oasis Authority, where ITSM transformation was a key focus, and earlier roles as a Research and Teaching Assistant, along with experience as a Full-stack Web Application Developer at American University of Sharjah. Mazin holds a Master's degree in Computer Engineering from American University of Sharjah.
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Buna (The Arab Regional Payments Clearing and Settlement Organization)
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Buna, The Arab Regional Payments Clearing and Settlement Organization, is a centralized cross-border payment system owned by the Arab Monetary Fund. It aims at enabling financial institutions and central banks in the Arab region and beyond to send and receive cross-border payments in local and international currencies in a safe, cost-effective, risk-controlled and transparent environment. Buna offers to its participants modern payment solutions that comply with international requirements against financial crime and adhere to the highest standards of information security and data protection. Buna contributes to strengthening the opportunities for economic and financial integration in the Arab region and supporting investment ties with the global trading partners. Buna welcomes the inclusion of all banks that meet the criteria and conditions for participation, primarily the standards and procedures of compliance aspects.