Anna Paula Hostert Maia da Silva

Anna Paula Hostert Maia da Silva currently serves as a Pleno Technical Support Analyst at Paytrack Tecnologia, where responsibilities include providing customer support through various channels, analyzing errors reported by clients, and developing a chatbot project. Previously, Anna held roles as a Junior Technical Support Analyst and Quality Monitor at Grupo Selecionar, focusing on customer service evaluation and continuous process improvement. Early career experience includes working as an Agent and an Apprentice at Viacredi, where Anna enhanced skills in customer interaction and document management. Education in Business Management is ongoing at UNIASSELVI.