Alyssa Morgenroodt Palma

Alyssa Morgenroodt Palma has extensive experience in operational performance and customer support roles. Currently serving as Operational Performance Lead at bunq since April 2020, Alyssa previously held positions as Team Lead Support and Group Lead First Line Support within the same company. Prior to bunq, Alyssa worked at Netflix as a Customer Service Agent from April 2018 to March 2020, where valuable skills in customer interaction and problem-solving were developed.