Veronika Bountakidou

Second Line Support at bunq

Veronika Bountakidou began their work experience in 2013 as a Sales Assistant at Nak shoes. From 2014 to 2015, they continued in sales as a Sales Assistant at Man & Manetti, where they also assisted with store management and visual merchandising. In 2017, Veronika interned as a Strategic Marketing Intern at IDEXX, primarily focusing on creating communication material and assisting with daily tasks for their manager. In 2018, they became a Sales Assistant at Bershka, helping with deliveries, replenishing the shop floor, and assisting customers. In 2019, Veronika interned as a Trend Watching Intern at IceMobile and then became a Customer Service Specialist at Medterra, providing B2B and B2C customer support, as well as handling fulfillment, shipping, and stock responsibilities. Lastly, they joined bunq in 2020, initially working as a Customer Guide and later transitioning to the role of Second Line Support.

Veronika Bountakidou completed their high school education from 1st General Lyceum Aspropyrgou between 2009 and 2011, earning a High School Diploma. Veronika then pursued a Bachelor's degree in Communication Studies from Arnhem Business School, studying from 2015 to 2019. In 2018, they also had a minor degree in Business Administration and Management from Ajou University.

Additionally, Veronika obtained the Teaching English as a Foreign Language (TEFL) certification from The TEFL Academy in December 2021. In November 2012, they also obtained a certification in Design Thinking from Growth Tribe.

Links

Previous companies

Idexx Laboratories logo
Medterra logo

Timeline

  • Second Line Support

    October, 2021 - present

  • Customer Guide

    September, 2020