Nicola Shield has an extensive background in marketing and customer engagement, with over 14 years of experience at Bupa. Currently, Nicola holds the position of Head of Marketing Strategy, Planning and Communications at Bupa Global. Prior to this role, Nicola was the Head of Customer Engagement at Bupa, where Nicola also held various other roles such as Senior New Business Manager, Corporate Retention Manager, and Assistant Marketing Manager. Nicola graduated from The Manchester Metropolitan University with a degree in Marketing Management.
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