Clive Butler

Clive Butler is an accomplished professional with extensive experience in customer service and sales management within the financial services sector. As the Customer Culture Program Lead at Bupa, Clive spearheaded initiatives to foster a customer-centric culture among over 350 colleagues, achieving a notable increase in eNPS Customer Focus score. Previous roles include Sales Team Manager at Huntswood, where Clive led a 21-member team to meet ambitious targets, and Sales Support Manager at Prudential, where Clive implemented a quality framework that enhanced team performance. With a foundational career at Nat West, Chelsea Building Society, and NFU Mutual, Clive demonstrated strong leadership and business development skills, consistently contributing to profitable growth and operational efficiency. Clive holds a Master Practitioner degree in Neuro Linguistic Programming from NLP Business School.