Darren Pearce

Darren Pearce is an accomplished professional with extensive experience in internal audit and operational compliance within the financial services sector. Currently serving as the Director of Internal Audit for Global Operations at Bupa, Darren previously held influential roles at Dixons Carphone, including Head of Operational Compliance, where responsibilities included managing a team of 70, delivering regulatory management information for over 1000 retail outlets, and implementing customer-centric initiatives. Other notable positions include Senior Customer Experience & Quality Manager and Customer Experience Manager, focusing on quality assurance and customer satisfaction programs. Darren's earlier career involved roles at Computacenter and BT, emphasizing customer experience improvement and relationship management. Educationally, Darren holds a BA Hons degree in French, Drama, and First Year Spanish from Aberystwyth University and has furthered professional credentials through the Chartered Insurance Institute.