Nikki Aland

Nikki Aland is an accomplished professional with extensive experience in customer engagement and strategy, currently serving as the Head of Enterprise Connection & Engagement at Bupa since August 2008. Nikki's career progression at Bupa includes roles such as Customer & Strategy Engagement Manager, NPS Engagement & Capability Lead, Senior NPS Engagement & Capability Consultant, Marketing Coordinator, and Corporate Management Consultant. Prior to joining Bupa, Nikki worked at Officeworks from June 2004 to August 2008, holding positions including Customer Relations Manager, Compliance Coordinator, and Printworks Coordinator. Nikki holds a Bachelor of Arts with Honours from Deakin University.