Olivia Moore

Olivia Moore is a seasoned professional in business analysis and digital product management, currently serving as a Senior Business Analyst at Bupa since November 2017. Olivia has extensive experience in Agile/Scrum methodologies, particularly in the Access to Care workstream aimed at digitizing care pathways. Previous roles include Digital Product Manager at Bupa Global, where responsibilities encompassed product backlog ownership, and Project Lead/Senior Business Analyst at Royal Bank of Scotland, focusing on investments remediation and customer treatment processes. With a solid foundation in IT service management and change management, Olivia's career trajectory demonstrates a strong commitment to enhancing operational efficiency and regulatory compliance across diverse sectors. Education was completed at The University of Manchester from 1994 to 1997.