Shawn Chen is a Senior Product Designer at Accenture Song, specializing in user experience design. They have a multidisciplinary background in product design, spanning the entire product development process, including research, ideation, prototyping, and usability testing. Shawn has collaborated with various industry-leading clients across sectors such as telecommunications, energy, and financial services, creating a range of digital products. Their previous roles include working as a Product Designer at Australia Post and Arkade, and as a Senior Service and Interaction Designer at Fjord, part of Accenture Interactive. Shawn holds a Bachelor's degree in Design from RMIT University and has completed several design courses to enhance their expertise.