Bureau of Engraving and Printing
Karen Doherty is an accomplished IT Specialist currently managing operations for various BMC Remedy/Helix modules at the Bureau of Engraving and Printing since November 2022. With a strong background in Remedy development and administration, Karen served as a Senior Remedy Developer at Belcan and has held key technical roles at renowned organizations, including NTT DATA Services and SRA International. Educational credentials include a Bachelor of Science from the University of Pittsburgh and ongoing training in ServiceNow and Strayer University. Karen's expertise encompasses a wide range of IT service management functions, customer support, and application training, significantly contributing to process improvements and operational efficiencies throughout their career.
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