Kelly Zarafa

Kelly Zarafa is an accomplished professional with extensive experience in change management and program delivery across various sectors. Currently serving as Program Transformation Lead at the Bureau of Meteorology since January 2022, Kelly previously held significant roles at MLC Life Insurance as Business Change Director - Change Practice Lead, where responsibilities included modernizing change management practices, and Program Change Director, overseeing a team of up to 35 change delivery professionals. Earlier experience includes positions at National Australia Bank as Senior Change Management Consultant, driving strategic change initiatives, and at JBWere as Executive Director and Senior Business Change Lead, accountable for transformational programs. Additional roles include Head of Operations at NAB Wealth and Client Services Manager at both Colonial First State and RACV Financial Services. Kelly holds a Bachelor of Business in Personnel & Industrial Relations from RMIT.