Joshua Tims

Joshua Tims is an experienced guest experience and operations manager with a strong background in customer service and team leadership. Currently serving as Guest Experience Manager at Burke Williams Day Spas, Inc., Joshua has previously held key roles, including Operations Manager at LA Fitness and Client Care Manager at PRIV, where responsibilities encompassed policy implementation, staff training, and guest relations. Joshua's extensive experience in various managerial positions at Bliss involved overseeing spa operations, payroll duties, and staff management while maintaining high levels of client satisfaction. Joshua began a diverse career in customer service with roles at Gap Inc./Banana Republic, Motel 6, and Picture Me! Portrait Studio, following an educational background in English and Music from Hendrix College.