Burlington Electric Department
Jessica Frank is an accomplished Senior Project Manager and Business Analyst at Burlington Electric Department, specializing in complex software implementation and technology-driven projects. With experience in leading project teams at organizations such as Marathon Health and QGenda, Jessica has demonstrated expertise in product launches and enterprise project implementations. Prior roles include Customer Success Consultant at OpenTempo, Service Account Manager at New England Air Systems, and Program Manager at EnSave, Inc., where successful relationship management and program efficiency were key focuses. Jessica's career began as Executive Assistant to the Chief Administrative Officer for the City of Burlington, Vermont. Jessica holds a B.A. in Fine Arts from St. Lawrence University.
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Burlington Electric Department
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As the first city in the nation to source 100% of its power from renewable generation, Burlington Electric Department provides electric service to 16,763 residential customers and 3,829 commercial and industrial customers in Burlington, Vermont. Whether residential, commercial, or industrial BED customers expect and deserve certain fundamental services: reliable and safe electricity, exceptional customer service, and affordable bills.