Brian Wilson

Brian Wilson is an experienced technical support professional currently serving as a System Support Technician at Burlington Public Library since May 2023. Previously, Brian worked as a Help Desk Administrator at Organizational Solutions Inc. from January 2020 to May 2023. Brian's career began at Spartanlync Technologies Corp, where responsibilities included establishing a technical support department and maintaining documentation from February 2016 to November 2019. Additionally, Brian held the position of Client Services and Support Supervisor at Tim Hortons from September 2001 to January 2015, overseeing Help Desk agents and ensuring performance metrics were met. Brian's educational background includes studies at Sheridan College from 2000 to 2001.