Shawn Hickey

Shawn Hickey is a seasoned professional in information technology and customer success with extensive experience across various leadership roles. At Burns & McDonnell, Shawn holds the position of Principal & IT Director, as well as Department Manager for Information Technology and Section Manager for IT Client Relationship Management. Previous roles include Director of Customer Success, Salesforce Administrator, and Product Manager at LockPath, Inc. Additionally, Shawn served as Client Alignment Executive at Netsmart Technologies, along with roles such as Manager of Product Management, Product Manager, and Project Manager at Perceptive Software. Early career experience includes a Program Manager and Associate Engineer role at Sprint. Shawn is an alumnus of Kansas State University, where education was completed from 1996 to 2001, and attended Archbishop Alter High School from 1994 to 1996.