Bursch Travel
Cindy Thebert has diverse experience in customer service and administrative support across multiple industries. Currently serving as a Help Desk Assistant at Bursch Travel since November 2022, Cindy previously worked at Solidifi Title & Closing, LLC as a QC Appraisal Reviewer. Prior roles include File Clerk at Encore Capital Group, where responsibilities included handling inbound correspondence and notarizing legal documents. With 15 years at Capital One, Cindy excelled as an Appraisal Processor, utilizing a deep understanding of home loans and appraisal reports. Additional roles include Bank Operations and Home Loans Research, where tasks involved processing payments and conducting quality assurance. Cindy also contributed as a Post Closer at ING and a Travel Consultant at Bursch Travel in earlier years, showcasing strong communication and customer service skills throughout the career.
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Bursch Travel
M.W. “Pete” and Audrey Bursch purchased the “Bus Depot Café” in Alexandria in 1956, serving travelers by selling Greyhound Bus tickets. Slowly that grew into airline tickets, steamship tickets, and eventually full vacation planning. As a result of consistently providing customers with reliable travel information and service, the travel agency outgrew the restaurant and bus depot business. Fred Bursch took over company operations in 1977 and purchased the business in 1986. With his leadership, Bursch Travel grew beyond Alexandria. Today, Bursch Travel has 13 branch offices and 4 satellite offices in Greater Minnesota, North Dakota, South Dakota, Wyoming and Nebraska and is recognized as one of the largest privately owned travel companies in the Midwest. Guided by the company mission to offer unsurpassed service to travelers, Fred's daughter, Lara (Bursch) Deppisch, is honored to become the 3rd generation owner of Bursch Travel as of January 2023.