Jeeva M is an experienced ServiceNow Developer with a strong track record across multiple industries, including current positions at Busey and Pfizer since August and June 2021, respectively. Key contributions include enhancing HR portals, developing custom portals, and maintaining accurate Configuration Management Database (CMDB) at previous roles with UnitedHealth Group, ICS - AmerisourceBergen, and others. Notable expertise encompasses configuring and customizing various ServiceNow modules such as Incident Management, Change Management, and Service Catalog, along with significant involvement in project requirements gathering and technical documentation. Prior experience also includes PL/SQL development at Tesoro Corporation, demonstrating a solid foundation in systems analysis and design.
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