Hilary Smith is an accomplished Sales Operations Manager with extensive experience in managing sales processes and customer experience across various organizations. Currently serving in the same role at Coach Builder since July 2024, previously held the same position at StoryBrand from May 2018 to June 2024, during which also worked as a Sales Project Manager and Sales Administrator. Earlier roles include Office Manager at Aspire Health, Customer Experience Manager at Minno, and Chief of Staff at Creative Trust Ventures, demonstrating a strong background in operational management and customer relations. Hilary began a career in customer support at Emma, Inc. and provided personal assistance to artist Brandon Heath, showcasing a diverse skill set in administration, support, and marketing. Hilary holds a Bachelor of Business Administration in Marketing from Belmont University.
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