Teresa Stewart-Koon is an experienced professional with a diverse background in customer service, data analysis, and sales support. Currently serving as a Sales – Business Planning Specialist at Business Services since January 2005, Teresa collaborates with internal teams and vendors to understand customer needs and deliver appropriate solutions, while also generating analytical reports. Prior positions include Customer Master Data Analyst at Ricoh Americas Corporation, where account accuracy was maintained by coordinating with various departments, and Senior Account Representative at Watson Pharmaceuticals, where customer inquiries and product specifications were managed. Additional experience includes roles in customer satisfaction management at MBNA and technical support at AT&T and Lucent Technologies, highlighting a strong skill set in customer interaction, data management, and process improvement.
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