Andy Mason

Andy Mason is a seasoned Technical Pre-Sales Solutions Consultant at Business Systems UK Ltd since August 2010, supporting the Monitoring and Compliance sales team with extensive expertise in call recording and compliance products for the UC and Financial markets. Responsibilities include the design and architecture of various platforms, such as Business Systems' Wordwatch and several others including Verint VFC and NICE. Prior experience includes serving as a Speech Analytics Specialist and Technical Support Engineer, leading solutions for speech analytics systems implementation. From September 2005 to August 2010, Andy Mason worked at American Express/AT&T as a Telecoms Analyst and NICE Call Recording Specialist, where contributions encompassed the entire project lifecycle of global call recording initiatives. Andy Mason holds a Master's Degree in Information Technologies for E-Commerce and a Bachelor's Degree in Computer Science with Management Studies, both from the University of Sussex.