Michael Hutchison

Client Operations Lead at Businessolver

Michael Hutchison has a diverse work history spanning multiple industries. Michael began their career at Arch Wireless, Inc as a District Operations Manager, where they managed sales representatives and customer support teams. During their time there, they implemented a retention program which decreased sales associate churn and increased market share. Michael then moved on to Nextel Partners, Inc as a Regional Operations Manager, overseeing customer support operations and ensuring overall customer satisfaction in the Midwest region. At Krause-Gentle Corp, they worked as a Director of Operations for Amici Espresso and as a District Manager and General Manager for Kum & Go. In these roles, they were responsible for the set-up and operation of multiple locations, as well as sales, operations, and customer service. Michael also focused on brand development and marketing. Hutchison then joined Dollar General Corp as a District Manager, overseeing the operation of multiple store locations and implementing retention programs to reduce turnover rates. At American HomePatient, they served as a General Manager, overseeing the operation of multiple office locations and focusing on driving placements, operations, and customer service. Most recently, Hutchison worked at Businessolver as a Client Operations Lead and Client Services Lead, delivering exceptional customer care and utilizing innovative technology in the employee benefits administration field.

Michael Hutchison has a Master's degree in Business Administration (M.B.A) from the University of Iowa. Michael also holds a Bachelor's degree (B.A) from the University of Northern Iowa, where they studied Education and History. However, specific start and end years for their education are not provided.

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Timeline

  • Client Operations Lead

    February, 2013 - present