Rob Fauser has over 20 years of experience in various roles within the business and benefits administration sector. Rob is currently employed at Businessolver as a Client On-boarding Lead, where they assist new clients during the implementation of their benefits administration move to the company. Rob reviews raw materials, conducts discovery conversations with clients, and ensures they are aware of client expectations and how Benefitsolver can assist their business.
Prior to their current role, Rob worked at Willis Towers Watson as an Associate Director and Business Analyst/Team Manager. In these positions, they served as the link between consultants, external clients, and the internal team of system developers. Rob translated business needs into actionable programming and process steps, contributed to the implementation of new services, provided ongoing technical support, and trained client teams.
Rob Fauser also has experience as an Account Executive at Aon Risk Solutions, where they managed web-based implementation projects and financial records for risk management and auditing clients. Additionally, they worked at Kraft Foods as a System's Project Lead, where they coordinated the support, development, and client requests of the Broker Commissions application.
Overall, Rob Fauser's work experience demonstrates their expertise in client on-boarding, business engagement, systems analysis, and project management within the business and benefits administration industry.
Rob Fauser obtained their Bachelor's degree from Michigan State University, where they studied from 1992 to 1997. The field of study for their Bachelor's degree is not specified. Additionally, they pursued a BS in Telecommunications Engineering at Michigan State University, but no specific dates are provided for this program.
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