James Coad is an accomplished Aftersales Director at Busseys, currently leveraging over 20 years of management experience in the Motor Industry to enhance profitability and customer satisfaction. Previously, James held positions including Group Aftersales Manager, where they led Citroen/Peugeot Service and Bodyshop Departments, and Group Service Director, managing over 150 employees across multiple service departments. A strategic leader, James is skilled in optimizing operations, implementing cost-reduction strategies, and utilizing innovative marketing campaigns to significantly improve customer satisfaction rankings. They have also accumulated a comprehensive educational background, including a Level 3 NVQ in Light Vehicle Mechanics.
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