Mario Martin Moser

Mario Martin Moser is an accomplished executive in the automotive aftersales sector, currently serving as the Executive Group Managing Director Aftersales at JCB since May 2024. Previously, Mario held significant leadership positions at BMW Group UK and China, where responsibilities included enhancing customer support and recovering from the impacts of COVID-19. Mario's career spans multiple countries in Europe, showcasing a consistent track record of improving customer and dealer satisfaction, increasing aftersales profits, and leading high-performing teams. Recognized for outstanding performance, Mario has been awarded several accolades, including first place in BMW’s best practice sharing and the worldwide Aftersales Marketing award in 2016. Mario’s educational background includes a Master's degree in Automotive Engineering Technology from the Service Management Academy in Vienna.