Alba Vicente Tostado

Alba Vicente Tostado is a skilled community specialist currently employed at Busuu since May 2023, where responsibilities include managing and resolving incoming queries. Prior experience includes serving as a community support agent at Domestika from May 2021 to May 2023 and as a customer service legal claims administrator at Ryanair from January 2018 to February 2021, where tasks involved handling day-to-day correspondence and adhering to service levels. Alba has also held various supervisory roles in customer service at Oliver Bonas, Cath Kidston, and L'ETO Caffe, as well as working as an administrative assistant at SITEL IBERICA TELESERVICES. Educational qualifications include a Bachelor's degree in English Studies from Royal Holloway, University of London, and a Licenciatura in Filología Inglesa from Universidad Autónoma de Madrid.