Spencer S.

Spencer S. has a diverse work experience, starting with a position as an Intern at Protiviti in 2008. After that, they worked as an Experienced Consultant at Protiviti from 2009 to 2011. In 2011, they joined Kaiser Permanente as an Internal Auditor, later advancing to Senior Internal Auditor and then becoming an Internal Audit Project Manager. In 2015, they transitioned to the role of Consultant, Performance Excellence at Kaiser Permanente.

In 2016, Spencer S. joined DaVita Kidney Care as a Manager of Operations Innovation. They then moved to Oscar Health, where they held multiple roles, including Senior Manager of Provider Services and Associate Director of Provider Services. At Oscar Health, their responsibilities focused on operations and managing provider services.

Currently, Spencer S. is working at Butterfly Network, Inc. as the Head of Customer Experience. Previously, they held the position of Senior Director of Client Experience & Support Operations. They are now in the role of Vice President of Commercial Operations.

Overall, Spencer S. has a strong background in operations management, client and customer experience, and internal audit and process improvement.

Spencer S. obtained a Master of Business Administration (MBA) degree from the University of California, Berkeley, Haas School of Business, from 2013 to 2016. Prior to that, they acquired a Bachelor of Science (BS) degree in Business Management from Brigham Young University, covering the period from 2003 to 2009. In 2014, Spencer S. also obtained a certification as a Certified Internal Auditor (CIA) from The Institute of Internal Auditors Inc.