Emaediong Ibanga

Product Designer at BuyPower

Emaediong Ibanga has a diverse work experience spanning various roles and industries.

Starting in 2014, Emaediong worked as an Intern at the Nigerian Communications Commission, where they gained experience in writing reports and registering equipment for type approval.

In 2016, Emaediong joined the Central Bank of Nigeria as a User Support representative, resolving customer issues and identifying and solving technical problems.

Also in 2016, Emaediong worked as a Brand Ambassador for Uber, organizing campaigns and strategizing to increase the customer base.

In 2018, Emaediong became an International Citizen Service Volunteer with VSO, raising awareness on global issues and providing support to teachers to improve education quality.

Emaediong also worked at BuyPower Inc. as a Customer Support Executive from 2018 to 2022, providing assistance to customers. Emaediong then transitioned to the role of Product Designer in March 2022, creating intuitive and visually appealing digital experiences that meet user needs and business goals.

In 2020, Emaediong was a Training Facilitator for Wootlab Innovations Limited, focusing on digital training in Kwara state.

Lastly, in 2021, Emaediong briefly worked as a Product Designer at Dufuna.

Through these various roles, Emaediong has gained valuable experience in customer support, product design, training facilitation, and advocacy work.

Emaediong Ibanga completed a Bachelor's degree in Management Information System from Covenant University, where they studied from 2011 to 2015. In addition to their formal education, they have obtained several certifications. These include "Build Wireframes and Low-Fidelity Prototypes" from Coursera in September 2022, "Start the UX Design Process: Empathize, Define, and Ideate" from Coursera in August 2021, "Foundations of User Experience (UX) Design" from Coursera in May 2021, "Product design" from Dufuna in March 2021, "UX Design Fundamentals" from Coursera in September 2020, "Visual Elements of User Interface Design" from Coursera in August 2020, and "Certified Customer Service Professional (CCSP)" from the West Africa Association of Customer Service Professionals in July 2020. There is no further educational information provided beyond these details.

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