Steven Lauriano

Steven Lauriano is a seasoned professional in customer success management, currently serving as a Senior Customer Success Manager at BuzzBoard since March 2020. In this role, Steven acts as the main point of contact for Enterprise customers in the media broadcasting sector and manages accounts for SMB customers. Responsibilities include guiding new customers through onboarding, conducting training sessions, implementing company initiatives related to platform features, and serving as a liaison between customers and the finance team to resolve billing issues. Previously, Steven held customer success roles at International Telcom Ltd. and ADP, along with a marketing and sales consultant position at Lumos Learning. Steven holds a Master's degree in Elementary Education from Long Island University Rockland Graduate Campus and a Bachelor's degree in Communications from St. John's University.