BVA BDRC
James Bland is the BDRC Group CFO and Managing Director of the 'On the Move' division at BVA BDRC since January 2011, overseeing research teams in hotels, hospitality, transport, automotive, and leisure sectors. James Bland has extensive experience in customer experience management, particularly within the Hotels & Hospitality team, where responsibilities include managing Customer Experience Management programs and social media monitoring. Prior to BVA BDRC, James Bland served as Group Marketing Manager at Sundial Group from September 2003 to December 2010. James Bland holds a Bachelor of Science in Accounting and Finance from the University of Bristol, a Professional Postgraduate Diploma in Marketing from CIM, and a Master of Arts in Marketing from the University of Northampton.
BVA BDRC
Welcome to BVA BDRC, where our goal is 'better'. Helping people be better at what they do, with better insight, while taking steps to make the world a better place. We are a global insight agency, with extensive expertise in enabling better: - Market and customer strategy - Customer and user experience - Brand and reputation - Advertising and communications - Product and service innovation - Regulation and compliance Our insights help people and organisations make smarter decisions, so that they can transform and grow. We unlock hidden drivers, navigate the irrational, communicate insights with impact and inspire change. All made possible by expertise and capabilities in four core areas. - Sector knowledge - Data science - Behavioural science - Visual design How can we help you ‘be better’? Find out more at www.bva-bdrc.com