Tiziana Tomerini

Tiziana Tomerini is an experienced professional in customer care and quality assurance within the yachting industry, currently serving as the Customer Care & Total Quality Assurance Manager at BWA Yachting since March 2014. Tiziana's expertise includes managing customer surveys, analyzing market intelligence, and ensuring high service standards for demanding clients. Previous roles include Yacht Charter & Concierge Manager at Floating Life International SA and Co-founder & Clients' Director at Creativaria Srl, with a strong background in logistics, event management, and project oversight across various sectors. Tiziana holds a degree in Public Relations, Advertising, and Applied Communication from IULM University.