Brenda Thomas is an experienced professional currently serving as the Business Office Manager at BWC since January 2022, overseeing daily business processes and ensuring the sustainability of systems across various locations. Prior to this role, Brenda worked at Foundation Software from May 2014 to January 2022 in various capacities, including Consultant, Implementation Specialist, Quality Assurance Analyst, and Client Services Representative, focusing on accounting software support and process improvements. Brenda began their career at JP Recovery Services Inc as a Collector and gained customer service experience at TeleTech. Brenda holds a Master of Arts in Criminal Justice and Criminology from Kent State University and a Bachelor of Applied Science in Criminal Justice/Police Science from Remington College, complemented by an Associate of Arts and Sciences in the same field from Lorain County Community College.
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