BWG
Cristiane Medeiros has a robust background in customer experience and communication, currently serving in customer success roles at BWG since May 2021. Prior experience includes a position as an Analyst of Customer Success at SocialBase from September 2019 to May 2021, and account management at Santo de Casa Endomarketing between July 2018 and September 2019. Cristiane’s career in communication began in 2007 with Zero Hora, progressing through various roles, including Analyst of Communication at Fatto Comunicação and Coordinator of Communication at Faro Comunicação Estratégica. With degrees in Journalism and a specialization in Digital Culture and Social Networks from Unisinos, Cristiane brings expertise in content production, media relations, crisis management, and strategic communication planning across diverse industries.
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BWG
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BWG has more than 15 years of history and 200 people. We act today as a “Hub.Place” of HR solutions to accelerate companies' digital transformation. Our solutions cover all levels, from payroll BPO, benefits and insurance management, to the most sophisticated solutions to improve performance management and organizational culture. We believe in the combination of products and services to support our customers leverage the usage of our solutions. We have built 3 softwares: 4bee Work: Digital Workplace (Content, collaboration, integration. Information and knowledge management to foster innovation and productivity. With social elements to increase communication) 4bee Fopag: Payroll SaaS model. 4bee Club: Benefits Club with discounts and partnerships in several segments (entertainment, culture, education, e-commerce). Our purpose is to help employees maximize their paycheck! And now we've added Zugata, a performance management software for high-performance cultures and Thérèse, a future of work consulting service by Isabel Armani. Our layer of consulting services, BPO and Customer Success support help our clients deploy and engage with our technologies. By integrating partners that complement our solutions we create a "One Stop Shop” and increase our value proposition. We serve over 1000 companies all over Brazil, with offices located at the most important cities.