Naveed Shahid

Naveed Shahid is an experienced IT professional currently serving as an Infrastructure Technician Server Admin and End User Support Analyst at BWXT Canada Ltd and BWXT NUCLEAR ENERGY, INC. since April 2018. With a strong background in end-user support, Naveed has previously held positions at American Tire Distributors and National Tire Distributors, focusing on infrastructure and desktop support for multiple warehouses. Earlier experience includes roles as a Senior Support Analyst at The Dominion of Canada General Insurance Company and an IT Support Analyst at Watson Wyatt Worldwide, where technical support for diverse user groups was provided. Naveed began a career at Deloitte & Touche as a Helpdesk Analyst, offering first and second-level support for various operating systems. Educational qualifications include a Master's and Bachelor's degree in Statistics from Karachi University, a diploma in Computer Studies from the University of Cambridge, and certifications in ITIL and Cisco Unified Communication.