Jacob Baptiste

Jacob Baptiste is a Network Engineer and former Network Administrator at Boston Properties, where responsibilities include supporting network infrastructures for IT and operational technology assets across properties in New York and Washington, DC. Key tasks involve deploying network technology, monitoring platform logs, troubleshooting incidents, and interfacing with service providers for telecom circuit management. Prior experience includes roles as a Network Services Consultant at the U.S. Chamber of Commerce and Support Engineer at DesignDATA Systems, focusing on evaluating and recommending network technologies, providing executive support, and serving as a liaison between IT teams. Additional experience as a Service Desk Engineer at Dataprise and a Technical Support Analyst at mindSHIFT has honed skills in technical support, configuration, and troubleshooting across various operating systems and applications. Educational background includes a High School Diploma from Towson High School and further studies at ITT Technical Institute-Springfield.