Customer Service & Relations

The Customer Service & Relations team at Bygghemma.se is responsible for ensuring a positive customer experience across all interactions. They handle inquiries, resolve complaints, and manage customer feedback to improve service quality. The team is led by the Head Of Customer Service and includes Customer Service Agents, a Team Manager for Complaints and Customer Relations, and a Customer Service Controller who oversees operational efficiency and service standards. Their objective is to maintain high customer satisfaction and foster strong, ongoing relationships with buyers.