Bhavya Rani

Bhavya Rani possesses over 9 years of extensive experience in IT operations, currently serving as the IT Operations Lead at BYJU'S (Think & Learn Pvt. Ltd.) since July 2017. Responsibilities include leading End User Support and IT Help-desk operations across the India region, managing first level escalations, overseeing service level agreement (SLA) management, team and vendor management, inventory management, and reporting. Additionally, Bhavya has held multiple leadership roles at Xchanging, including Team Leader and Global Service Desk Lead, showcasing a strong background in service desk operations. Bhavya Rani is an alumnus of Rajasthan Vidyapeeth.