Bonnie McCoy has extensive experience in customer service and account management, currently serving as Manager of Customer Retention and Billing Support at C Spire since July 2021, after previously holding the role of Senior Customer Success Manager. Prior experience includes roles at Verizon from March 2011 to July 2021, where Bonnie worked as a Government Account Manager, and various positions at Verizon Wireless, including Business Sales Manager and Account Executive. Bonnie's career began at AT&T, where multiple roles in government and major account sales and support were undertaken from October 2001 to April 2006. Additional background includes serving as Sales Support Manager at Cingular Wireless and various roles at MCTA, BellSouth Mobility, and Cingular Wireless from February 1995 to October 1998. Bonnie pursued education at Belhaven University and Hinds Community College.
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