Neil Malcolm is an accomplished professional with extensive experience in customer operations and technical support. Currently serving as a Senior Manager in Customer Operations at C Spire since December 2011, Neil oversees service delivery operations for the System Administrator Team in East Tennessee, focusing on exceptional technical support. Previous roles include IT Service Delivery Manager and Manager of Cloud Support, alongside foundational positions in technical support and systems administration. Prior to joining C Spire, Neil worked as a Desktop Support Technician at UT Medical Center, providing critical support in hardware and software issues. Neil's early career includes experience as a Youth Pastor and an Account Manager, where Neil successfully managed sales and customer relations. Educational qualifications include an Associate of Science in Computer Science - Networking from Pellissippi State Community College and a graduate degree in Pastoral Studies from Vineyard Leadership Institute.
This person is not in the org chart
This person is not in any teams
This person is not in any offices