Jay Canfield serves as the Director of Professional Services at ConvergeOne since February 2018, leading a team of over 30 post-sales engineers in datacenter, enterprise networking, cloud, and security practices. With a focus on mentorship and coaching, Jay ensures projects meet budget and timeline expectations. Previously, at Epoch Universal, Inc., from April 2013 to February 2018, Jay directed a team of eight network engineers and contractors, enhancing productivity through training and development. Prior experience includes the role of Service Delivery Manager at All Covered, where Jay mentored 12 engineers and retained 100 high-value customers, and Regional IS Manager at Adelphia Media Services, leading a team of eight while reducing WAN connectivity costs by 30%. Jay holds a Bachelor of Science in Information Technology with a focus on Security from Western Governors University.
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