John Sparks

John Sparks has extensive experience in quality and continuous improvement, currently serving in this capacity at ConvergeOne since September 2014, where the focus is on the Voice of the Customer to guide project selection. Prior roles include Director of the North America Service Management Center at Atos International, overseeing ITIL processes and service management for North America accounts, and Global Service Delivery Manager at Atos, delivering infrastructure management services. Earlier experience includes Business Development Manager at WHITTMANHART, Account Executive at Indecon, Inc., and Manager of Professional Services at Synchrony. John Sparks holds an MBA from Xavier University and a BS in Accounting from the University of Cincinnati.