John Welch is an experienced Senior Customer Success Manager at ConvergeOne since January 2018, where responsibilities include enhancing service quality and acting as an integral part of client teams to optimize service investments. Prior to this role, John served as a National Account Manager at Strategic Products and Services (SPS) from July 2013 to May 2018 and held various positions at Avaya, Inc. from February 2006 to June 2013, including Account Executive and Named Account Manager. John holds a BA/BS degree in Business from Marymount University, completed in 2003.
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