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Kevin Wick is an experienced Contact Center Business Consultant at ConvergeOne, with a career spanning over two decades in telecommunications and contact center solutions. Wick's professional journey includes roles as a Solution Engineer at eLoyalty, a Senior Engineer at CDW, and a Senior Contact Center Engineer at ShoreGroup, among others. Wick's expertise is further supported by a Master of Science in Telecommunications from Saint Mary's University of Minnesota and a Bachelor of Science in Management Information Systems from Northern Arizona University.
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