We are running a reduced train service designed for use by key workers only during the Coronavirus crisis. Please only travel if absolutely necessary.

Telecommunications

C2C's headquarters in London, United Kingdom

Rob Mullen

Steve Knights

Robert Appleyard McIps

Abu Siddeeq

Donna Thorpe

Alice Shimali

Emma Callaghan

The Data and Analytics Team at C2C is responsible for leveraging data to optimize operations and improve service delivery during the reduced train service. They analyze revenue patterns, customer insights, and infrastructure performance to inform decision-making and enhance efficiency, while ensuring robust data security and integrity. By collaborating closely with finance and IT, the team supports strategic initiatives that prioritize key workers' needs during the Coronavirus crisis.

Data and Analytics Team

The Customer Delivery and Operations team at C2C is responsible for ensuring the seamless operation and delivery of reduced train services for key workers during the Coronavirus crisis. This team coordinates schedules, manages dispatch, oversees operational efficiency, and continuously seeks to improve on-time performance while prioritizing passenger safety and service reliability.

Customer Delivery and Operations

The Finance and Accounting team at C2C is responsible for managing financial planning, reporting, and analysis to ensure the company’s economic sustainability during the reduced train service. They oversee budgeting, track expenditures, and provide financial insights to support strategic decision-making, while ensuring compliance with accounting standards and practices. Additionally, the team manages accounts payable and receivable, facilitating efficient financial operations to support key workers during the Coronavirus crisis.

Finance and Accounting

The Marketing and Communications team at C2C focuses on effectively conveying critical information about the reduced train services, ensuring key workers are informed and engaged during the Coronavirus crisis. They manage communication strategies across various platforms, oversee digital marketing initiatives, and foster community engagement to promote safe travel practices for those who must rely on the service.

Marketing and Communications

The Operations and Service Management team at C2C oversees the efficient delivery of essential train services for key workers during the Coronavirus crisis. They ensure operational excellence by managing supply chains, enhancing service delivery, providing training for staff, and directing engineering efforts to maintain safety and reliability amidst challenging conditions.

Operations and Service Management

The Sales and Revenue Management team at C2C focuses on maximizing revenue through strategic sales initiatives and contract management, while ensuring that the transportation needs of key workers are met during the Coronavirus crisis. This team coordinates sales efforts for B2B partnerships and smartcard services, oversees national rail contracts, and develops revenue strategies to adapt to the changing demands of essential travel.

C2C

Org chart

Teams

Data and Analytics Team

Customer Delivery and Operations

Finance and Accounting

Marketing and Communications

Operations and Service Management

Sales and Revenue Management

Offices

C2C

Org chart

Teams

Data and Analytics Team

Customer Delivery and Operations

Finance and Accounting

Marketing and Communications

Operations and Service Management

Sales and Revenue Management

Offices

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