We are running a reduced train service designed for use by key workers only during the Coronavirus crisis. Please only travel if absolutely necessary.

Telecommunications

C2C's headquarters in London, United Kingdom

Rob Mullen

Steve Knights

Abu Siddeeq

Alice Shimali

Robert Appleyard McIps

This department oversees the management and operation of train services and personnel.

Rail Operations

This department oversees the management and execution of customer service delivery processes.

Delivery Management

This department focuses on enhancing customer satisfaction and engagement through effective management of customer interactions and experiences.

Customer Experience

This department focuses on assisting customers with inquiries, resolving issues, and ensuring a positive service experience.

Customer Support

The Data and Analytics Team at C2C is responsible for leveraging data to optimize operations and improve service delivery during the reduced train service. They analyze revenue patterns, customer insights, and infrastructure performance to inform decision-making and enhance efficiency, while ensuring robust data security and integrity. By collaborating closely with finance and IT, the team supports strategic initiatives that prioritize key workers' needs during the Coronavirus crisis.

Data and Analytics Team

This department focuses on the design, implementation, and maintenance of IT infrastructure systems.

C2C

Org chart

Teams

Rail Operations

Delivery Management

Customer Experience

Customer Support

Data and Analytics Team

Infrastructure Services

Offices

C2C

Org chart

Teams

Rail Operations

Delivery Management

Customer Experience

Customer Support

Data and Analytics Team

Infrastructure Services

Offices

Related companies