AA

Atallah Abibou

Business Analyst - Contact Center at CAA-Québec

Atallah Abibou is a skilled business analyst with extensive experience in various roles within the insurance and telecommunications industries. Currently employed at CAA-Québec since November 2022, Atallah manages projects related to new solutions and process implementation for the contact center, collaborating with management to analyze needs and enhance member experiences. Prior roles include positions at Intact and TD Insurance, focusing on business needs analysis, facilitating communication between IT and business teams, and ensuring solutions align with strategic objectives. Atallah's career began with technical support at Gexel Telecommunications and telephone interviewing at CROP Inc. Atallah holds a Bachelor of Business Administration in Organizational Information Systems from Université de Moncton.

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