Ana Teresa Melo

Ana Teresa Melo has extensive experience in customer service and operations, currently serving as a Customer Excellence Specialist at Cabify since September 2017, where previous roles included Customer Experience Analyst and Operations Analyst - Global Operations. Prior to joining Cabify, Ana worked as a Receptionist at Aspasios Apartments and held several positions at Dom Pedro Hotels, including Finance Department Trainee, Event Coordination Trainee, and Front Desk Trainee. Ana holds a Master of Business Administration (MBA) from EUDE Business School and a Bachelor's degree in Hotel Management from Universidade Europeia.