Brenda Munar is an accomplished professional with extensive experience in customer operations and support management. Currently serving as a Customer Operations Manager and Customer Support Lead at Cabify since February 2020, Brenda has previously held positions such as Intern at LATAM Airlines, Capacity Lead and Live Operations LatAm Coordinator at Mercadoni, Payment Analyst at Rappi, and Digital Analyst at Virgin Mobile Colombia. Brenda's educational background includes a Bachelor of Business Administration from Politécnico Grancolombiano, a specialization in Human Talent and Strategy Management from Universidad Europea Miguel de Cervantes, and a program in Customer Experience from Coderhouse, complemented by a capability building initiative in data processing in August 2024.
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