Susanna O’Sullivan

Susanna O’Sullivan is the Vice President for the North Caribbean, which includes Cayman, Anguilla, Antigua and Barbuda, BVI, Montserrat, Turks & Caicos, and St. Kitts. She is responsible for the strategic execution, financial performance and reputation of this region. She develops its growth opportunities, mobile data and fixed-mobile convergence, as well as capturing the growing demand for business-to-business services.

Prior to her current role, she served as Senior Manager of Technical Operations, in charge of network transformation and customer experience for Jamaica and the Cayman Islands. She started her journey in C&W Communications in 2011 as Regional Operations Manager for the B2B, before moving to IT.

Susanna holds a Bachelor's Degree in Psychology and Human Resource Management, and a Masters Degree in Computer-Based Management Information Systems, both from University of the West Indies. She also received a Certification in Business Analytics, Economics for Managers and Financial Accounting from Harvard Business School.