Nikita Ferrao

Senior Customer Service Manager at Cactus Communications

Nikita Ferrao has a strong background in customer service management, currently serving as a Senior Customer Service Manager at Cactus Communications since June 2019, where responsibilities include enhancing customer value. Previous roles at Cactus Communications include Customer Service Manager and Associate Customer Service Manager. Nikita also has experience as a Super Cluster Manager at Chtrbox and has worked briefly in the marketing department at Circle Global Logistics. Additionally, Nikita held the position of Campus Ambassador at Intern Theory Career Solutions LLP. Nikita holds a Bachelor of Management Studies (BMS) from St Andrew's College of Arts, Science and Commerce, completed between 2016 and 2019.

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Cactus Communications

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Cactus Communications is a leading provider of communication solutions, including academic and scientific editing, medical communications, publication support services, English-language workshops, transcription, and translation. Their company mission is to enable growth through effective communication.


Headquarters

Mumbai, India

Employees

1,001-5,000

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